Missing content or saving and sync issues

First determine whether content is elsewhere, archived or deleted, or whether a recent change has not synced. Avoid clearing the page or regenerating everything before checking.

Find content in order

1. Check your account and current workspace.
2. Open the relevant recent project from Home and verify its name.
3. Check the project's other Pages.
4. Reopen the conversation that generated the content; check archived conversations if necessary.
5. Use Show on canvas from the conversation result. Follow a notice pointing to another Page; if the asset is no longer on the canvas, investigate deletion.

A recent change may not be saved

Check network and page errors. Editors with an explicit Save action, such as project memory, require a successful save; text appearing in an input is not enough.

Before refreshing, copy important unsubmitted text and record the issue. Reopen the project and inspect its current content before repeating work. A locally visible change does not prove another device received it.

Teammates see different content

Confirm the same workspace, project, and Page, and check permission changes. Record each person's recent actions and visible state to distinguish sync problems from different locations, versions, or access.

Recovery differs for assets, Pages, and projects. See Undo, deletion, and recovery; do not assume a single recycle bin restores everything.

Projects and Pages · Finding conversations · Working together · Documentation